Squintwerks by Just Gerald ("Squintwerks", "we", "us", or "our") operates the Squintwerks AR camera application and the website located at squintwerks.com (collectively, the "Service"). We are based in Vancouver, BC, Canada. If you have any questions about this Privacy Policy, please contact us at [email protected].
We collect information you provide directly to us and information generated automatically when you use the Service. The categories below describe what we collect and why.
| Category | What we collect | Why we collect it |
|---|---|---|
| Account & contact information | Name, email address, and any details you submit when requesting access or contacting us. | To communicate with you, process your request, and provide support. |
| Device & usage data | Device type, operating system version, IP address, app version, crash logs, and feature-usage events. | To diagnose bugs, improve performance, and understand how the app is used. |
| Camera & image data | Still frames captured by the AR scanning engine during a scan session. | To perform image recognition and return the associated video. Frames are processed in memory and are not stored on our servers. |
| Communications | Messages you send us by email or through any contact form. | To respond to enquiries and improve the Service. |
We do not sell, rent, or trade your personal information to third parties for their own marketing purposes.
We use the information we collect to operate and improve the Service, communicate with you about updates and support, detect and prevent fraud or abuse, comply with legal obligations, and enforce our Terms of Service. Where required by applicable law, we rely on your consent, our legitimate interests, or the performance of a contract as the legal basis for processing your personal data.
The core function of Squintwerks is to recognise images through your device camera and return associated video content. When you point the camera at an image, a compressed representation of that frame is sent over an encrypted connection to our recognition servers. This data is used solely to identify the image and retrieve the linked video. It is not retained after the recognition query is complete, and it is never used to identify individuals or build profiles.
We may share your information with trusted service providers who assist us in operating the Service (such as cloud hosting, analytics, and customer-support platforms), subject to confidentiality obligations. We may also disclose information when required by law, to protect the rights and safety of Squintwerks or others, or in connection with a merger, acquisition, or sale of assets, in which case we will notify you before your information is transferred and becomes subject to a different privacy policy.
We retain account and contact information for as long as your account is active or as needed to provide the Service. Device and usage data is retained in aggregated, anonymised form for analytical purposes. You may request deletion of your personal data at any time by contacting us at [email protected]. We will respond within 30 days.
We implement industry-standard technical and organisational measures to protect your information against unauthorised access, disclosure, alteration, or destruction. All data transmitted between the app and our servers is encrypted using TLS. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
The Service is not directed to children under the age of 13 (or 16 in the European Economic Area). We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately so we can delete it.
Depending on your jurisdiction, you may have the right to access, correct, or delete your personal data; to object to or restrict certain processing; and to data portability. Residents of British Columbia and other Canadian provinces are protected under the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial legislation. To exercise any of these rights, please contact us at [email protected].
The Service may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties and encourage you to review their privacy policies before providing any personal information.
We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of this page and, where the changes are material, notify you by email or through a prominent notice in the app. Your continued use of the Service after any changes constitutes your acceptance of the updated policy.
If you have questions, concerns, or requests regarding this Privacy Policy, please reach out to us at: